While we push 5 am often and think that may improve business in the Grove, I do hear a lot of complaints from people about the service, or rather the lack of service in the Grove. I have experienced it myself many times. While many Grove establishments like Georges, Jaguar, Greestreets and Calamari are always full, others are not.
This is part of an email a reader sent me last week:
"My wife and I are concerned about the deterioration of service at Grove restaurants. We try to frequent and support businesses that participate in the Code 33 program. I view the Code 33 as a privilege rather than a right and tend not to push it with a server when they claim to have never heard of it or say the establishment doesn't participate in it. With increasing frequency, I have noticed businesses that advertise participating in the program are not honoring it. This is coupled with increasingly poor service. "
He went on to list a couple of places with poor customer service, who I had to agree, always have terrible service and are quite rude and have been on a regular basis. As for Code 33, the locals discount card program, I have to admit it is hit and miss mostly because the employees are not informed.
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